Return & Refund Policy

Inspection at the Time of Delivery:

Customers are requested to check the products carefully at the time of delivery. Our delivery representative will be available to assist you with the inspection of the products at the time of delivery.

Once the order has been accepted and the delivery has been completed, we generally do not accept returns or exchanges.

However, in rare and exceptional circumstances, such as receiving a damaged, defective, expired, or incorrect product, the matter may be reviewed on a case-by-case basis. Customers are requested to report such issues at the time of delivery to our delivery representative or contact Kaka Traders immediately.

Please note: Return or refund requests raised after accepting the delivery may not be accepted, except in genuine and exceptional cases at the sole discretion of Kaka Traders.